- Caller
- Sam, (555) 555-0199
- Job
- Furnace tune-up
- Where
- Grande Prairie
- How soon
- This week
- Call back
- After 5
- Requested time
- Friday at 10:00 AM Team still needs to confirm
Alberta-builtAI receptionist for your business
An AI receptionist for your business.
An automated assistant that answers the line, takes a message or notes a time, and texts you the summary.
When a call comes in and you can't pick up, the line still gets answered. The assistant asks what they need, where, and how soon. It can offer a real opening from your hours. You get a text to confirm, decline, or suggest another time — or you call them back.
You keep your own number. Callers hear that this is an automated assistant. It never claims to be a person, and it never quotes a price.
- 7-day free trial
- Card required
- CA$199/month
- No setup fee
- Cancel anytime
This is a demo of a fictional Grande Prairie HVAC shop, Northern Air Heating. Not a real business. Call (825) 435-4870 and you'll get two DEMO texts after. Reply STOP to opt out. Your carrier's usual rates apply.
What lands on your phone
One text. The whole call.
How the call sounds
- Hi, you've reached Northern Air Heating. This is a Toolbelt Text demo of an automated assistant. How can I help?
- This is Sam, I need a furnace tune-up.
- Thanks, Sam. What city or area is that in?
- Grande Prairie.
- How soon do you need someone, and when's a good time to call you back?
- This week, and after 5 is a good time.
- I have Friday at 10:00 AM as a possible opening. Should I note that for the team, or just take a message?
- Friday at 10 works.
- I've noted Friday at 10:00 AM. The team will confirm when they follow up.
Example conversation, written for illustration. "Sam" is not a real customer, and Northern Air Heating is not a real shop.
What it does
The phone, the message, and a text back to you.
Answers the phone
24 hours a day, or only after you close — you choose. During the day, missed-call text-back is still there if you'd rather the assistant not pick up.
Takes a proper message
Name, what they need, the address or area, how soon, and a good time to call back.
Notes a time, if they want one
The assistant offers your next real openings from your hours and calendar. You get a text with a link to confirm, decline, or suggest another time (or reply 1 or 2). It does not confirm the appointment on the call, unless you turn on auto-confirm, which is off by default. On confirm, the caller gets a confirmation text, and a reminder the day before (between 9 AM and 8 PM).
Texts you a summary
A short lead on your phone, and an email with the call transcript. The caller gets a confirmation text too.
After hours and emergencies
If someone mentions gas, smoke, or anyone hurt, they are told to call 911 first, and you get an alert right away. You can have urgent calls tried on your cell.
Missed-call text-back is included
The original Toolbelt Text product — a text back when you miss a call, with the details collected by text — is part of this plan, not a separate charge.
What it does not do
So there is no confusion.
- It does not confirm a booking on the call, unless you turn on auto-confirm (off by default). You confirm from a text, and the time is then held on your calendar.
- It does not quote prices or promise when you will arrive.
- It does not pretend to be a person.
- It is not a live answering service with a human on the line.
How it works
Forward the line. We take the call. You get the text.
- 1 · Setup
Forward your business
Or we give you a number to publish. Setup is a forwarding code on your phone. We walk you through it.
- 2 · The call
The assistant answers
It takes the details, and offers to note a time or just take a message. Callers hear that this is an automated assistant.
- 3 · You
You get a text
Confirm, decline, or suggest another time — from the link, or reply 1 or 2. The caller is texted either way. A reminder goes out the day before a confirmed time.
Who it's for
For any business that needs the phone answered.
- Heating and cooling
- Plumbing
- Electrical
- Auto repair
- And other small businesses
Built for Canadian businesses that want the line answered when they can't pick up, and a clear message at the other end. You choose the type of business at signup, and the questions change to suit.
If you only want a text when you miss a call, and not a voice assistant, the Solo (CA$49/mo) and Pro (CA$99.99/mo) plans are still there. They have the same 7-day free trial, and a card is required.
Compare
Voicemail, a live answering service, or an AI receptionist?
Voicemail
Comes with your phone
- No: Caller hears a beep
- No: Details only if they leave a message
- Yes: Works nights and weekends
Live answering service
Usually billed by the minute or by the call
- Yes: A person picks up live
- Yes: Takes a message for you
- Depends: Price climbs with call volume
Toolbelt Text AI receptionist
CA$199/month, flat
- Yes: An automated assistant answers the line
- Yes: Takes a message, or notes a time for you to confirm
- Yes: Summary by text and email, plus missed-call text-back
- No: Doesn't pretend to be a person, and doesn't confirm the job on the call (auto-confirm is off unless you switch it on)
If every caller needs a live person, an answering service is the better fit. This is an automated assistant for businesses that want the line answered and a clear message, without a person on the other end.
Pricing
Three plans. Here's what's in each.
The AI receptionist is the full package: the phone answered, jobs booked into a built-in calendar, and missed-call text-back included. CA$199/month, no setup fee, month to month. Every plan starts with a 7-day free trial. A card is required. You're billed after 7 days unless you cancel. Solo and Pro are text-back only. One business line. Cancel anytime. Prices in Canadian dollars.
The package
AI receptionist
Best for a business that wants the phone answered, not just a text after a missed call.
7-day free trialCard requiredNo setup feeCancel anytime
What's included
- Automated assistant answers your business 24 hours a day, or only after hours — you choose
- Takes a message, or offers a real opening from your built-in calendar
- You confirm, decline, or suggest another time from a text (or reply 1, 2 or 3)
- The customer gets a confirmation text and a reminder the day before
- Call summary by text and email
- After-hours answering and emergency alerts
- Missed-call text-back included
- Month-to-month, no contract
What's not
- Does not quote prices or promise an arrival time
- Does not pretend to be a person
- Does not confirm the job on the call (auto-confirm is off unless you switch it on)
- Not a live answering service with a person on the line
CA$199/month, 7-day free trial, card required. You're billed CA$199 after 7 days unless you cancel. Cancel anytime. Or call the demo first: (825) 435-4870.
Solo
Best for a one-person business that wants a text when a call is missed, not a voice assistant on the line.
7-day free trialNo setup fee
What's included
- Missed-call text-back from your business name
- AI assistant texts the caller and collects the job details
- Lead texts, lead emails and your leads page
- Photos and urgent alerts included
- Up to 25 missed-call conversations a month (callers past 25 still get a text)
What's not
- No voice answering — the assistant does not pick up the line
- No custom greeting or first text (standard texts with your business name)
- No option to advertise a new tracking number (forwarding only)
- Over 25 conversations two months in a row: we email you 7 days before moving you to Pro
Pro
Best for a busier line or a crew. Same missed-call text-back, with your own greeting and no 25-a-month cap.
7-day free trialNo setup fee
What's included
- Missed-call text-back from your business name
- AI assistant texts the caller and collects the job details
- Lead texts, lead emails and your leads page
- Photos and urgent alerts included
- Your own greeting and first text
- Option to advertise a new number that rings your cell first
- Up to 300 new callers a month
What's not
- No voice answering — the assistant does not pick up the line
- No built-in booking calendar (that's on the AI receptionist plan)
Side by side
| AI receptionist | Solo | Pro | |
|---|---|---|---|
| Monthly | CA$199 | $49 | $99.99 |
| Free trial | 7 days | 7 days | 7 days |
| Card required | Yes | Yes | Yes |
| Setup fee | None | None | None |
| Voice answering | Yes | No | No |
| Built-in calendar, owner confirm | Yes | No | No |
| Customer confirmation and reminder | Yes | No | No |
| Missed-call text-back | Yes | Yes | Yes |
| Custom greeting and first text | — | No | Yes |
| Advertise a new number | Yes | No | Yes |
| Monthly conversations | Up to 300 | Up to 25 (callers past that still texted) | Up to 300 |
The AI receptionist plan includes the voice assistant and missed-call text-back. Solo and Pro are text-back only. Every plan has a 7-day free trial, and a card is required. To try missed-call text-back on its own, call (825) 479-6693, hang up, and see the texts.
Who's behind it
Built by Keegan in Grande Prairie, Alberta.
Toolbelt Text is a small Canadian business, operated by Keegan in Alberta. It's new, so there are no customer reviews yet, and we won't make any up. Questions? Email support@toolbelttext.ca and Keegan reads it.
FAQ
Is this a person?
No. It's an automated assistant, and it says so at the start of the call. It never claims to be a person.
Will it book a job without me?
No, not unless you turn on auto-confirm. By default it notes a time and you confirm from a text (a link, or reply 1 or 2). Auto-confirm is off unless you switch it on, and it only books a real open slot. When you confirm, the time is held on your built-in calendar.
What if the call is an emergency?
The caller is told to get safe and call 911 if anyone is in danger. You get an urgent text. You can have those calls tried on your cell.
Do I keep my number?
Yes. You forward your business, or we give you a number to publish. Setup is a forwarding code on your phone, and we walk you through it.
Is this available across Canada?
Yes. The service is built for Canadian numbers and Canadian texting rules. Every text to a customer has a way to opt out.
What does it cost, and is there a free trial?
Every plan has a 7-day free trial. A card is required to start. You are not charged during the trial. After 7 days, the monthly price is billed unless you cancel: the AI receptionist is CA$199/month, Solo is $49/month, and Pro is $99.99/month. No setup fee, month to month, cancel anytime. One free trial per business and per email. Start at /start.
Call the demo, or start a free trial.
(825) 435-4870. Talk to the assistant. You'll get two DEMO texts after. The business you'll hear, Northern Air Heating, is fictional. When you're ready, every plan has a 7-day free trial. A card is required. The AI receptionist is CA$199/month after the trial, unless you cancel. Cancel anytime.